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Holiday Car Hire - Customer Testimonials


Holiday Car Hire has been offering car rental vehicles for more than 20 years in Malaga Airport, Malaga & Costa del Sol, Andalusia, Spain. Many of our customers repeat and make us their primary choice at Malaga Airport.

Please take a few moments and share some of our customers experiences.

" We want to thanks our customers for the time they took to writing and let us know how much they appreciate our Car Hire Services at Malaga Airport. ”


Our flight was cancelled

April 28, 2010 05:32 PM - United Kingdom

Dear Holiday Car Hire,

I would like to thank you for the very prompt service you provided to my wife and I when our flight was cancelled on the 15th April. We were very reassured to be able to rehire the car from you at short notice.
Also, we will be returning on the next two months, so would like to arrange a Ford Focus for then.
I will be in contact nearer the time, to let you know flight times and arrival details.

Again, many thanks for your excellent service,

Yours sincerely,

J M Fallowfield.




From Malaga Airport, car changed in Calahonda Office

Saturday, June 23, 2007 11:15 AM - United Kingdom

Attention Mr Diego Sanchez Sanchez.

On the 23rd June we took delivery of a 7 seater car (under booking reference R-12967), but unfortunately it was not suitable as the back seats were for children and not adults.
When I came into your Calahonda Office and explained the situation your staff changed it for a Mitsubishi Grandis, which was ready for collection within an hour.
I wanted to write and ask you to thank your staff for the extremely efficient and courteous manner that they handled my enquiry.

Many thanks

Mike Mote.


My father lost his wallet at Malaga Airport

Monday, April 02, 2007 6:25 PM - United Kingdom

Contract number 270793...

I hope you can read this message in English, sorry I can't write Spanish!

I'd just like to thank you very, very much when on Saturday morning 31/3/07 my father left his wallet in your courtesy bus.

You very kindly phoned me and brought it to the airport - I can't thank you enough.

Once again your service is truly first class, I've used you for many years and look forward to doing so again in the future.

Kind regards and best wishes,

Mr Joe Wilson


It's made me an impression by the good service

United Kingdom

For the attention of the manager.

Dear Sirs,

I have recently returned from a holiday in Malaga, Spain where I rented a Nissan Serena from your Malaga Airport garage, having previously made the arrangements through your office.

The reason for this letter is to compliment your staff, both in the UK and especially in Spain, for their efficient and courteous service at both ends of the holiday.

Nothing was too much trouble for them, and with a party consisting of three adults, two toddlers and a baby there was plenty of luggage, pushchairs and child seat to contend with.

In these days of indifferent customer service and `couldn't care less attitude, it was refreshing to be looked after so well.

I'm buying a property near Marbella and will therefore be visiting Spain much more frequently, and I will have no hesitation in using your Company again, for short and long term car hire in Malaga and also golf booking.

I would be grateful if you pass on my remarks to your Spanish office.

Yours sincerely,

R.P. Hunsley


When my wife was taken ill at Malaga Airport

United Kingdom

Dear Diego,

I would like to take this opportunity to thank you and your staff for all the assistance on our recent visit to Calahonda.

I can not express my gratitude to the staff based in Malaga for all their help when my wife was taken ill.
Particularly how well they looked after my children.

My very best regards

Nigel Wood and family.


Our flight did not arrive at time at Malaga Airport

United Kingdom

Dear Sirs,

I am writing to express my thanks for the excellent service provided by Holiday Car Hire on our 3 visits to Malaga, Spain.

We returned from Malaga on Thursday last December but the excellence of service was illustrated on our arrival in Malaga on 16 th November, our flight did not get there until just before midnight, but we were met by a very courteous young man who happily took our luggage to the minibus near by and with in few minutes we were in the Car Hire office.
It is reassuming that the start and finish of any visit to Costa del Sol, Malaga, Spain can be so efficiently deal with no hassle whatsoever.

Many thanks to the staff both in Rainham and Malaga

Yours faithfully

D. Smith


Note: All the commentaries that have been mentioned above are real testimonies and have been transcribed without any modification.
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